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GENERAL HOTEL POLICIES & INFORMATION

Policies and things to know.

Please find below the general hotel policies of Lighthouse Golf & Spa Hotel:

Check-in/Check-out

Check-in: 14:00 - 00:00
Check-out: 07:00 - 12:00
If the client does not comply with the check-out time, the Hotel reserves the right to either deem the stay extended by one day or take possession of the lodging unit and remove the client’s belongings, with an inventory thereof before two witnesses.

Cancellation:

Standard Cancellation Policy:

If cancelled or modified up to 14 days before arrival: no cancellation fees
If cancelled or modified from 14 days to 7 days before arrival: 50% of the total amount is due
If cancelled later than 7 days before arrival or in case of no show the total price of the reservation will be charged
Pre-payment: No deposit will be charged if valid credit card is provided; The hotel reserves the right to authorize the amount on your card prior arrival.

Non-refundable Cancellation Policy:

Please note, if cancelled or modified, the total price of the reservation will be charged. In case of no-show the total price of the reservation will be charged.
Pre-Payment: 100% at the time of booking 

Early Booking & Special offers/packages:

If cancelled or modified to 14 days before arrival: 30% of the total reservation will be charged
If cancelled later than 14 days before arrival or in case of no show the total price of the reservation will be charged
Pre-payment: 30% deposit is due

Accepted Credit Cards: 

Visa, Euro/Mastercard, Maestro

Please note that you should provide a vaild credit card at check-in.

If you refused to provide a credit card or your card is missing – please be informed that you will not have the permission to charge bills on your room from all of our restaurants, bars and other facilities. You will have to pay the bills cash.

Usefull Information:

Early Departures: If the Client departs from the room before the date stated in the reservation the hotel may request the equivalent of 100% of the total price of the contracted tourism package

Transfer: The consumer may transfer his or her reservation to a third party by giving notice thereof in writing. The transferee will have to comply with the same general requirements imposed on the transferor for the tourism package.

Useful information: Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Pet Policy: The hotel is pet friendly. Among pets, we primarily understand dogs. Please note that reservations with a pet must be confirmed separately, as not all available rooms are admitted for pets and smaller dogs under 10 kg are allowed. Please if you are with pet contact the hotel to reconfirm your booking, mentioning the breed/type of the pet and its size.

Bank details:
EUR UniCredit Bulbank | BIC: UNCRBGSF | IBAN: BG02UNCR70001520421393
BGN УниКредит Булбанк | BIC: UNCRBGSF | IBAN: BG86UNCR70001520421724

Please read the full terms and conditions here: Full Terms & Condtions- Lighthouse Golf & Spa Hotel

All-inclusive Description & Price Lists:

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